Yes, 10/10 customer service. The doll is similar to a real person! This doll is of outstanding quality. Even with customs, delivery was quick. She arrived at my house without incident. That was amazing when it arrived since she looked precisely like the photographs. I have absolutely NO regrets. She is a great doll with a full body. Remember to apply some baby powder. it will soften her skin and make her feel very nice. Overall I am very happy with the site and the doll!